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Non-urgent advice: Coronavirus Notices


Covid – 19 Vaccination Programme

We are pleased to announce that York Medical Practice has been approved as the vaccination HUB for East Twickenham Primary Care Network covering a population of just under 32,000 patients.

Crane Park Surgery will be responsible for inviting registered eligible patients to attend the Vaccination HUB at York Medical Centre, under guidance from Public Health England and NHS England.

Details of Covid – 19 Vaccination Programme

Appointments during Covid-19 Pandemic

The practice is open for business as usual during the pandemic. However, you are asked to refrain from visiting the practice without a prior invitation or appointment.

For the present time, you should phone for an appointment initially. You will then be triaged by a doctor who may: 1. Call you back later for a telephone consultation 2. Call you back later for an online video consultation 3. If your situation necessitates a face-to-face consultation you will be invited to attend the surgery at the allotted time. You should be wearing a mask when you come into the surgery.

The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you accordingly. Use this service if:
you think you might have coronavirus,
in the last 14 days you have been to a country or area with a high risk of coronavirus – see coronavirus advice for travellers and a list of high risk countries here
you have been in close contact with someone with coronavirus.


Stay indoors and avoid close contact with other people. Call 111 if you need to speak to someone.

Covid19 Vaccination

For more details click the link below….. Vaccination information

Flu vaccination for patients aged 50 – 64

From December 11th patients aged 50 – 64 become eligible for a free flu vaccination. If you wish to take […]

Flu Vaccination

Out of Hours and Emergencies

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

When We’re Closed

The service operates between 6.30pm and 8.00am every weekday evening and on weekends from 6.30pm on Friday until 8.00am the following Monday. It also operates on bank holidays and occasionally at other times.

Please contact the out-of-hours service by calling NHS 111 by dialling 111 which is a free number.  If you use a textphone the number is 18001 111.

The service also has access to interpreters.

What do I do if I need medical advice and my surgery is closed?

If you or a family member has a medical condition that needs attention, which you feel cannot wait until your surgery is open please dial 111 and you will be advised as to the most appropriate form of care for the problem.

Online services allow you to:

  • book, check or cancel appointments with a GP, nurse or other healthcare professional 
  • order repeat prescriptions
  • see parts of your health record, including information about medicines, vaccinations and test results
  • see communications between your GP surgery and other services, such as hospitals
Latest NHS Information & Advice
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