If you wish to make a complaint, please use our practice complaints procedure.  Please direct your complaint to the Practice Manager.  You also have the right to approach NHS England who can be contacted at:

NHS England

PO Box 16738


B97 9PT

Tel: 0300 311 2233

Email:  [email protected]


You can also contact the Patient Liaison Service (PALS)

Patient Advice and Liaison Service

Richmond CCG

Civic Centre

44 York Street


Tel:  020 8374 3001

Email: [email protected]